SureSMS

Klaviyo SMS integration

Alternative to native SMS from Klaviyo

Do you want to use Klaviyo for SMS in Denmark and the Nordic region, but with better coverage, better prices, and more options than the native SMS solution? With SureSMS, you can send SMS messages from Klaviyo flows via a Danish SMS gateway built for Danish and European customers.

SureSMS is ideal for online stores that want to keep Klaviyo as their marketing automation platform but also want more control over their SMS communications: Danish support, transparent pricing, high delivery reliability, and features such as MobilePay links, attachments, branded links, and click tracking.

Setup is typically quick, and you can choose the model that best fits your workflow: Send text messages directly from Klaviyo flows via SureSMS, or sync contacts to SureSMS and use the additional text messaging features available there.

That's why online stores choose SureSMS over Klaviyo's native SMS service

Klaviyo excels at email, segmentation, and flows. SureSMS strengthens the SMS aspect when your target audience consists of Danish, Nordic, or European customers, and when you want more flexibility than the native SMS feature provides.

With SureSMS, you'll get, among other things:

  • Better coverage in Denmark, the Nordic region, and Europe via a specialized SMS gateway
  • Better and more transparent SMS rates
  • Option to include MobilePay links directly in text messages
  • the ability to include attachments and additional content in campaigns
  • Branded short links with click tracking
  • Danish support and setup assistance
  • GDPR-compliant opt-out options and consent flow

If you use Shopify or Idealshop, SureSMS can also show the return on a campaign, both as raw sales figures and as sales minus the cost of the text messages.

Of course, SureSMS also has the standard SMS features:

  • the company's name as the sender
  • emojis in messages
  • automated distribution
  • SMS as part of welcome flows, win-back campaigns, abandoned cart follow-ups, and promotions

Rules, Consent, and Safety

SMS marketing must comply with the Marketing Practices Act and the GDPR. SureSMS helps ensure that consent and opt-out procedures are clear, including through double opt-in via SMS PIN, opt-out via a link and SMS passcode, and the sender’s information in every message.

Even if readers haven’t given specific consent for SMS marketing, you may—under certain conditions—send SMS messages about products that match their previous purchases. If they have given their consent, you have even more options for remarketing, welcome flows, and automated customer journeys.

Pricing

Danish support is included. See the standard pricing tiers for text messages in Denmark at our pricing page. All prices are exclusive of VAT, and you pay 0 kr. for the monthly subscription—no setup fee and no contract.

You can see international prices here.

How SMS Works in Klaviyo with SureSMS

When you use SureSMS with Klaviyo, there are two ways to do it:
1) You can send text messages directly from Klaviyo flows via SureSMS.
2) You can sync contacts from Klaviyo to SureSMS and use SureSMS to send the text messages.

Send SMS directly from Klaviyo flows

You can use Klaviyo for your flows and send text messages via SureSMS’s SMS API instead of being limited to Klaviyo’s native SMS service. That way, Klaviyo remains the hub for automation, while SureSMS handles delivery through an SMS gateway with strong coverage in Denmark and Europe.

The advantages is that you can continue working in Klaviyo and use SMS in the flows you’re already familiar with. This is especially relevant for abandoned cart, winback, welcome flows, inventory notifications, and campaigns where SMS needs to work in tandem with email.

Pay attention to, that some of the advanced SureSMS features are best used directly within SureSMS. This applies, for example, to large bulk messages, attachments, and MobilePay links in messages.

Synchronizing contacts

You can also sync contacts from Klaviyo to SureSMS. This means that SureSMS periodically pulls new contacts from Klaviyo and adds them to a group in SureSMS.

The advantages is that you gain access to more SMS features than in the native Klaviyo SMS. Among other things, you can track open and click-through rates, attachments, MobilePay links, branded links, and detailed campaign reporting.

Disadvantages is that you'll be working in two systems instead of one. In return, you'll get more features and better control over the SMS channel.

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    Order setup guide
    Get a detailed guide on how to set up with SureSMS



      with Glen

      Are you ready to try SureSMS as an alternative to Klaviyo’s native SMS? With a trial account, you can try setting it up for free, and you’ll get 50 free SMS messages to get started. Choose to either have the detailed guide sent to you or book a meeting where we’ll walk you through the setup.

      Consent and Safety

      SureSMS helps online stores comply with Section 10 of the Marketing Practices Act by making consent and opt-out procedures clear: double opt-in via SMS PIN, opt-out via a link and SMS passcode, and the sender’s information included in every message.

      Order setup guide
      Get detailed instructions on how to set up Klaviyo with SureSMS



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