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SMS integrations
It is often referred to as an SMS integration when one system uses an SMS gateway to send and receive SMS messages. For example, when a library system, a booking system or a membership database uses an SMS gateway to send an SMS.
Some systems already have SMS integrations. Some of them have integrations for many SMS gateways and some only for one or two.
Integration to Marketing Automation Systems
The many social media platforms such as Facebook, Instagram, TikTok etc. are great places to collect contacts for your marketing list if you are a company that sells to consumers - so-called B2C. We have created various integrations for social media. Here you can read about our SMS integration for social media and what you need to be aware of, especially with regard to GDPR and personal data.
Klaviyo
Klaviyo offers integrated SMS, but it's expensive and doesn't have as many features.
ActiveCampaign
Easy and fast integration with ActiveCampaign CX app. A deep integration.
MailChimp
If you use MailChimp, we also have a great SMS integration with easy setup for you.
HubSpot
Send and receive SMS directly to your HubSpot account. The possibilities are endless.
HighLevel
If you have multiple HighLevel customers as an Agency, we have a great solution for you.
Brevo
If you have multiple HighLevel customers as an Agency, we have a great solution for you.
EspoCRM
We have created an approved SMS integration to the opensource CRM system EspoCRM.
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If you can't find the integration you're looking for, we have the solution here.
SMS integration for booking, temping and scheduling systems
One of the places where SMS makes the best business case is in booking systems. It could be a hair salon, a restaurant or a temping system. Many customers today expect to be reminded of their appointment. If the reminder doesn't arrive, the customer doesn't show up and you lose revenue. Therefore, SMS can be a very powerful weapon against revenue loss and also create more loyal customers.
CAS Booking
Are you using CAS Booking to schedule shifts? Get a direct and easy SMS integration.
Prosat Plan
For fleet management and route planning, Prosat plays along with SureSMS support.
Lux Plus
The free calendar program Lux Plus can also be used with SureSMS.
Integration to shop/e-commerce systems
Customer service is one of the most important things for online web shops today. Communication is an important part of customer service, so communicating with your customers is becoming increasingly important. SMS notifications when something happens with a customer's order is obvious, but there are also huge opportunities for upselling with SMS. The vast majority (97%) open an SMS. And if they've just bought from you and you send an SMS, there's a high probability that they'll buy again. SMS can also be used for abandoned cart. You can send your customers an SMS about their abandoned cart. Additional sales for holidays and much more are great opportunities with SMS for webshops. Read about the different webshop systems here.
iPos
The Danish POS system that supports both your physical and online business.
ideal.shop
If you use ideal.shop, we have created a really nice integration that makes it possible to use SMS.
WooCommerce
One of the most popular shop systems for WordPress. Read about the SMS option here.
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If you can't find the integration you're looking for, we have the solution here.
Integration to CMS systems
There are many possibilities when you connect your CMS with an SMS gateway. You may want to send notifications to administrators about new users registering, when new comments are made on your content, when users log in to your CMS. You can also integrate with e.g. Contact Form 7, WooCommerce and Easy Digital Downloads so you get an SMS when someone downloads material.
Drupal
Drupal and SureSMS allow you to send different SMS from your website.
Magento
In our Magento integration you get more options for sending SMS from Mangento 2.
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If you can't find the integration you're looking for, we have the solution here.
SMS from Customer Support Software
If you use a Customer Support System to give your customers the best user support experience, it may be relevant to look into an SMS integration. For example, you might use Zendesk, Freshdesk or Zoho or another system for your user support. There are many different Customer Support Systems, so you might be using one we haven't mentioned. With SMS integration for your CSS, you can give your customers and users even better service because you can have the conversation on their mobile phone. You can respond quickly and provide them with information they may need before they buy your products.
Zendesk
Send and receive SMS, integrate with chat. Super efficient communication.
freshdesk
Send SMS from freshdesk in flows and dialogs. Provide a better service to your customers.
SMS from workflow automation tools
If you use workflow automation tools like Make, Zapier or similar to automate and optimize workflows in your company, it may be relevant to take a closer look at the possibilities with an SMS integration. You may already have automatic workflows set up to help connect your systems and save time. There are many great tools such as Make, Zapier, Microsoft Power Automate and many others. No matter which tool you use, an SMS integration can strengthen your automations by allowing you to communicate efficiently and directly with customers and users via their mobile phones. For example, you can automate messages, send important reminders or quickly convey information that enhances the customer experience and supports your sales and support processes.
Mail-2-SMS and SMS-2-Mail
There are several alternatives if you want to send SMS from your own system. The vast majority of systems that work with contacts, whether it's booking, CRM, sales systems, etc. can send an email. SureSMS has an email-to-SMS solution that you can set up so that instead of sending an email, an SMS is sent. It's probably the easiest way to integrate.
GMail
You can easily send SMS from Gmail with our Email2SMS. Receive SMS in Gmail too.
Hotmail
If you use Outlook online or Hotmail you can read here how to send and receive SMS.
Yahoo
If you are a Yahoo user, we also have an SMS solution for you. Read more here.
Apple iCloud Mail
It is also possible with Apple's free email to send and receive SMS messages.
... missing
If you can't find the integration you're looking for, we have the solution here.
Integration to Subject Systems
At SureSMS, we understand that effective communication is the key to success in any industry. That's why we offer customized SMS integration solutions that seamlessly integrate with a range of specialist systems, whatever your company's specific needs.
Our platform is designed to work hand in hand with systems for hairdressers, car dealers, healthcare (e.g. Redcap), and many other industries, so you can send reminders, confirmations and offers directly to your customers' mobile phones.
REDCap
The used international clinical system used by all Danish regions. SMS supported.
Business Central
Use SMS in different places in Microsoft Business Central. In collaboration with balance.as.
FBS (Shared Library Service)
The municipal shared library system. Official SMS integration in just 2 minutes.
e-conomics
Send invoices and reminders via SMS with e-conomics. Easy integration to the popular accounting system.
Lectio
Send welcome SMS, schedule changes, assignment reminders etc. from Lectio automatically.
SMS integration for LDAP/User databases
LDAP stands for Lightweight Directory Access Protocol and is often used as a generic term for a common source of user information. Originally created as an X.500 directory, it is now often used in conjunction with Vines, Novell NDS or Microsoft Entra ID (formerly Microsoft Active Directory.)
The advantage of using an integration to your LDAP system is that users are automatically created and deleted in SureSMS when they join and leave (or go on maternity leave or leave of absence).
Entra ID
Previous active directory from Microsoft. Full integration of users to SureSMS.
Censornet
Previously known as SMSPasscode, you can choose SureSMS to send 2FA codes.
Cisco ISE
Cisco's Identity Services Engine can also use SureSMS to deliver 2FA codes.
securenvoy
Physical products
SMS integration for physical products is becoming more and more popular as IoT is used in more and more places. Many gadgets today can send SMS messages if there is something you need to be aware of. For example, it could be a surveillance camera. In most cases, the hardware will be set up to send an SMS to a phone. But sometimes you want SMS to another system. This is where our 2-way solution be useful.
We also have SMS integration for access control and payment systems. For example, you can receive an SMS code for a door.
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