SureSMS

SMS rules for Cuba

+53

Sender ID restrictions

Alphanumeric sender ID Supported
Foreign numeric sender ID Supported
Local numeric sender ID Supported
Generic sender ID prohibited Yes, you can
Sender ID can be changed No, you can't.
Virtual number required Yes, you can
Marketing requires opt-in Yes, you can
P2P prohibited Yes, you can
Handset DLR unavailable No, you can't.

Content restrictions

Category Status Notes
Gambling / Games PROHIBITED Detected from provider text: gambling, betting, casino
Political content PROHIBITED Detected from provider text: political
Religious content PROHIBITED Detected from provider text: religious
Marketing / Advertising PROHIBITED Detected from provider text: marketing, promotion

Notes

Cuba (CU) has specific guidelines for sending SMS messages. Dynamic alphanumeric sender IDs are supported, but they must include the brand name. Numeric sender IDs are not allowed unless offered as part of a two-way service. Generic sender IDs such as INFO, SMS, NOTICE, etc. are prohibited.

Before sending marketing messages, consent is required from the recipients. It is important to note that P2P traffic is prohibited, as is content related to politics, religion, unsolicited promotion or gambling. There are no additional content restrictions beyond those stated in our Acceptable Use Policy.

We recommend that you stay updated on the current rules as the terms and conditions for SMS broadcasts may change. We strive to ensure that all information is accurate and up to date.

Last updated: April 20, 2026