How to choose your SMS provider ....

Here you can get inspiration for choosing the best SMS gateway. Unfortunately, there are several SMS gateways in Denmark where the salespeople are more focused on telling untruths about the competition than the merits of their own service.

Dirt and cinnamon

When researching different gateways, you will encounter claims that various competitors use Indian gateways, have no security, are unstable, etc. Ask yourself: 'how does the vendor know that?
Awareness of our services is a big part of our business as SMS gateways. That's why no SMS gateway will give out such details to just anyone. Be critical when you hear or see one SMS provider exposing another. Not everyone has the moral high ground.

Safety and security

Probably the most important thing for you is that your SMS arrives safely and quickly. There are exceptions - if your need is in the Bulk market - but for most people, a missing SMS will have far greater consequences than the 2 or 5 cents you could save. Therefore, your main focus should be that your supplier can deliver the messages.

When assessing security, a number of factors must be taken into account. At SureSMS, our servers are located in two different places in the world: Denmark and Germany. Both data centers are ISO 27001 and ISO 22301 certified. The certifications are about physical security and reliability. Ask about where your data will be stored when choosing a supplier.
Security also includes system monitoring. At SureSMS we monitor our systems 24 hours a day. We use robots that are able to adapt to the situation if something unforeseen should happen, for example, if a telecom operator fails to deliver or parts of the GSM network are down.

Economy

You also need to be aware of the economy. Do you know who you're doing business with? Can you see their financials and do you know if their focus is just being an SMS gateway? Or do they do many other things? Especially if they require a subscription - or even require prepayment - you need to be aware. Remember that you're actually lending them money.
At SureSMS, we have chosen a business model that reduces our fixed costs. That's why we can offer most services without a subscription. This doesn't make them worse - it just means that our business model is reflected in our prices. Why should you pay a subscription here when you don't have to at the gas station or grocery store? They also have fixed costs, just like an SMS gateway does.

Support

Support is an important aspect when choosing an SMS gateway. Do they answer the phone when you call? Do they follow up? If not before you're a customer, what happens when you are?
At SureSMS, we offer our customers 24/7 phone support because that aspect is so important to us. We answer the phone 24 hours a day, 7 days a week, 365 days a year. Far from all our customers need it, but for those who do, this service is especially important. We take our support and operational stability seriously because we take our customers seriously.

Service

Service is many things. Always research the features and services of an SMS gateway so you can choose based on your needs.
Every day, SureSMS delivers a report of the messages that you have sent but have not been delivered. We show which of your phone numbers are no longer valid, saving you sending to them in the future.
Our gateway has a wealth of features. Find your desired features by checking our and other vendors' documentation.

Why only one?

Finally, consider: Why only one? There may be good reasons to bet all your money on one horse, but perhaps it's good for you to use two SMS gateways. It gives you better negotiation options, as well as greater security... And if you don't have to pay a subscription, it gives you all the benefits without any of the drawbacks.

 

Have a great time!