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Sender name

Sender name and incoming phone number

You can order a different phone number as the sender name or you can order a text as the sender name. It is also possible to order an incoming phone number. Read below to find out how.

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Create sender name

You can choose to use a sender name when sending your SMS. E.g. SMS-Service or MyCompany as the sender. If you do this, the recipient will not be able to reply to your SMS. You can also choose to use a phone number. This could be the association's mobile number or the company's customer support. If you do this and the number is a mobile number, the recipient can reply to your SMS and the reply will be sent to this phone.

In the menu, select Settings -> Sender name

In the top right corner, click on "Choice"

Select Order alphanumeric sender in the submenu

Enter the Grafts a name of max 11 characters or a phone number with country code. If you enter a phone number, you will receive an SMS on the number where you need to approve the order.

Click on the Order

Create incoming phone number

If you want to receive reply SMS directly on the SureSMS platform or on an email, you need a two-way SMS solution. The most important part of this solution is that you need to have a phone number with SureSMS that you can receive SMS messages on. This costs 99,- DKK per month. There is no termination on a number.

Make sure you have more than 99,- in your account, otherwise go to online payment

In the menu, select Settings -> Sender name and then Choice in the top right corner.

Select Incoming SMS number in the submenu

Select the incoming number you want from the list of available numbers

Click on the Order

Your incoming number is active immediately.

If you want to receive incoming SMS on email

Click on the Settings and preferences in the menu

Click on the Account

Click on the Account settings

Click on "edit"

Put a check mark in Send incoming SMS as email

Make sure the email address is correct

Click on the Gem

Delete incoming phone number

If you no longer need an incoming SMS number, it's a good idea to delete it. This will prevent your recipients from sending to you by mistake and save you money. Read below how to delete an incoming SMS number.

Make sure you have more than 99,- in your account, otherwise go to online payment

In the menu, select Settings -> Sender name

Click on the Delete next to the number or name you want to delete

Type the number or name again and click OK

Your number will be deleted immediately. The number is billed on the 1st of every month.

You will not be refunded any amounts paid.