SMS for Service Companies

Car repair shops, dentists, hairdressers, clinics and therapists. If you need online SMS for service businesses, an SMS gateway is the optimal solution. With a SureSMS solution, you can easily and cheaply send SMS messages to your customers from your PC.

Our simple and straightforward interface makes it easy to send SMS messages to exactly the people in the group you want to communicate with. All that's required is internet. You don't need to install any software or programs to get started.

Benefits: 

• Schedule messages to be sent: Send appointment reminders and avoid unnecessary cancellations.
• Generate revenue: Send out great offers and newsletters to customers via our group feature.
• Easily send personalized messages to groups from our web portal with the Merge Names feature.
• Conduct satisfaction surveys on your service. Send and receive messages from the customer with a 2-way solution.
• And our web portal can be used from PC, iPad or smart phones.

Of course, our service can also be integrated with your existing system via our SureSMS API. Contact us for a chat if you want to integrate our SMS into your system.

Send appointment reminders - avoid cancellations

Every service business relies on customers showing up - and showing up on time. Every time a customer fails to show up on time, it risks disrupting planning and revenue. Avoid wasting time and resources by sending out reminders to customers and clients. A small, time-controlled SMS can ensure that the customer either shows up or remembers to send a cancellation in good time.

Group functions

From our web portal you can use the Create and send SMS to groups. It could be the hairdresser who wants to send a special offer, the physiotherapist with a message for the Monday team or the car mechanic who wants to contact the customers who had their winter tires changed last year. By creating your contacts in groups, you can send out a group SMS to the entire group by simply typing a single SMS. A message can of course be scheduled to be sent at a fixed interval: e.g. weekly, monthly or annually.

How to sign up

With our 2-way SMS solution members can sign up for a list and provide feedback themselves. You can also add a small code to your own website so that members can sign up there.

Maybe you already have all your members in a spreadsheet. You can load this into our system to get started quickly with your SMS clubs.

Create satisfaction surveys for your customers

For many service companies, it is important to evaluate how good an experience the customer has had after purchasing a service. For example, we have a number of car repair shops who use our 2-way solution. After picking up the car, the customer receives a message:
"Were you satisfied with our service? Answer YES or NO."
This way, the mechanic has an opportunity to react and keep a high quality of service in their business.

Sender name

You can decide who should be the sender of the message. If you have a customer club, it could be the company name, phone number or something else. The only limitation is that telecom companies allow a maximum of 11 characters in the sender.

Create a free account in 5 minutes

Create a free trial account and judge for yourself. There are no hidden costs or strings attached. Don't hesitate to contact us with any questions. We look forward to helping you.