SureSMS

Send text messages to your Klaviyo lists

Klaviyo SMS With SureSMS, contacts are copied from the Klaviyo lists and segments you select into SureSMS groups. The text message is sent from SureSMS. Klaviyo remains the place where the list and segment are stored.

You need to take care of that first

  • A Klaviyo account with at least one list or one segment.
  • A user who must authorize SureSMS to access lists, segments, and profiles.
  • A Klaviyo subscription in SureSMS. The portal shows the price and whether the rest of the month is free.
  • A cell phone number that you control, for the test.

How to Set It Up

  1. Go to Integrations → Klaviyo.
  2. Click Connect Klaviyo. You will be redirected to Klaviyo to authorize SureSMS. You do not need to enter an API key.
  3. When you return, the status should show which Klaviyo account you're connected to.
  4. Hit Active to.
  5. In the table, for each row, select a Klaviyo list or Klaviyo segment and the SureSMS group you want the contacts to be added to.
  6. If the group is missing, create it from the row. New groups are named Klaviyo - plus the name you enter.
  7. Click Gem.
  8. Click Sync Now, unless the first import has already started.
  9. Use View log to see what the runs have produced.

Mapping Between Klaviyo and SureSMS

In KlaviyoIn SureSMS
ListSureSMS Group
SegmentSureSMS Group

What happens next?

New profiles on the list or in the segment will be added during future syncs. If a profile is missing a cell phone number, it cannot be used for SMS. Correct the number in Klaviyo and run the sync again.

How to Test

  1. Add your own cell phone number to a profile in Klaviyo.
  2. Make sure the profile is on the list or in the segment you've mapped.
  3. Click Sync Now.
  4. Open the SureSMS group and check to see if the number is there.

FAQ

How do I connect Klaviyo to SMS?

Connect Klaviyo to SureSMS, select lists or segments, and map them to SureSMS groups.

Can I use the old API key method?

No. Use Connect Klaviyo.

If you need to respond to a single event instead of synchronizing an entire list, see Zapier with Incoming SMS or Make a call using an incoming text message.